2. What information do we collect?
The Services offered hereunder are provided to you by i2e Consulting LLC., a US corporation with its principle place of business at Groton, Connecticut, US. For the purposes of EU data protection law, i2e Consulting would act as your data controller.
In order to provide you with our Services, we collect certain information from you when you register and interact with our Licensed Application. The information we gather falls into two categories: information you actively provide (for instance when you create an account), and information we collect through your use of our Services.
2.1. Information You Provide
2.1.1. Registration and Profile Information. Though registration for an account is not required for using the Licensed Application, unless you wish to use the chat feature (which employs a chatbot). When you register for an account, we will ask for your name, email address, a password, and a telephone number and language. You may also provide additional information such as a profile picture, gender, and birth month and day.
2.1.2. Payment Information. We do not collect credit card information. Purchases for virtual goods or upgrades to our premium services are handled by third party app stores (from where you download our Licensed Application) such as Apple's App Store and Google Play, among others. For the purpose of the data protection laws and compliances, such third party app / stores shall also act as Data Controllers and we shall not responsible for the policies and practices followed by such app stores in connection with the privacy and payments.
2.1.3. Newsletter, Survey and Support. We collect personal information from, such as name, email, industry, language, country, you when you subscribe to our newsletter, respond to a survey, fill out a form or Request Support.
2.1.4. Ordering or registering on our site. When ordering or registering on our website, as appropriate, you may be asked to enter your name, e-mail address or company name; you may, however, visit our site anonymously.
2.2. Information we Receive from your use of our Services
2.2.1. Usage Information. We also collect certain information when you use our Services, including: (1) information about your interaction with the Services, including the actions you take on the Services and your interaction with other users, third party applications, and advertisements; and (2) device information, such as unique device identifiers, wireless service provider or mobile carrier, operating system information, IP address, browser type and language.
2.2.2. Location Information. Third party tools, such as Firebase may collect location information if you allow it, for example, your smartphone’s GPS coordinates, unless you configure your operating system settings to prevent collection of location information.
2.2.4. Subscription Information. For premium users, in addition to the information set forth above, we also collect the user's subscription start and expiration date, and whether the subscription resulted from a particular promotion.
2.3. For the sake of brevity, the information you provide (under section 2.1) and the information we receive (under section 2.2) shall be referred to as “Personal Information”.
2.4. Accuracy of information. Please make sure that any Personal Information you share with us is accurate and upto date. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.
3. Whom do we share your information with/ for what purposes do we share your information?
We will not share the Personal Information we have collected from you except as described below:
3.1. Third Party Applications
We will share your information, including Personal Information, location information, or other third-party applications or services, if you choose to connect them to our Services.
3.2. Service Providers and Other Third Parties
We will share your Personal Information with service providers and other third parties who are working with us to perform functions and process user data on our behalf. We may share Personal Information with third party partners in order to understand how you interact with advertisements. To opt out of sharing information with third party partners for advertising purposes, please send an email to firstname.lastname@example.org from the email address you used to register your account. Service providers have access to your Personal Information only to perform services on our behalf and are obligated not to disclose it or use it for any other purposes. Some of these service providers and other third parties, such as analytics providers, may collect information about your online activities over time and across different websites or online services when you use our services. We are not responsible for the actions of third parties, nor are we responsible for any additional information you provide directly to any third parties.
A brief description of the third-party tools/ services we use are -
a) Firebase - for Push notification and user behaviour analytics.
b) DialogFlow for providing chatbot functionality
c) Dropbox, Box, Google Drive are used for File import/export.
d) Facebook Analytics for marketing and analytics.
e) Fabric is used for crash reporting of the app.
f) On the MAC platform- we use Devmate/Fastspring for distributing our app.
3.3. Other Sharing. We will also share your information when you give us your consent to do so.
3.4. With our corporate affiliates
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or transferred as one of our business assets. We may transfer your Personal Information if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Licensed Application, to a third party. Any such third party or resultant entity that receives your Personal Information shall have the right to continue to use your Personal Information in line with the purposes set out herein. In the event of such a sale or transfer, we may notify you.
3.5. Legal and Regulatory Authorities. We may disclose your Personal Information in order to comply with our legal obligations/ court orders/ requests by Govt. authorities.
4. What do we use your information for?
4.1. Any of the Personal Information provided by you or that we collect from you may be for one of the following purposes:
4.1.1. To provide you the Services;
4.1.2. To personalize your experience (your information helps us to better respond to your individual needs);
4.1.3. To improve our website and Services (we continually strive to improve our website offerings based on the information and feedback we receive from you);
4.1.4. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
4.1.5. To administer a contest, promotion, survey or other site feature;
4.1.6. To send periodic emails and updates;
4.1.7. for internal record keeping;
4.1.8. to comply with our legal or statutory obligations; and
4.1.9. The email address you provide for support request, may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
4.2. Legal Basis (for people from the EU): We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal bases of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or on the basis of our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such interests are not overridden by your privacy rights and interests.
5. Transfer of Your Personal Information Across Borders (For EU Residents)
6. How do we protect your information?
We implement a variety of security measures to maintain the safety of your Personal Information when you enter, submit, or access your Personal Information. Although we provide appropriate, cloud security, firewalls and protections, we cannot warrant the security of any Personal Information transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we assume no liability or responsibility for it. You are required to be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from us asking for your Personal Information.
7.1. Yes, we do. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
8. Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
9. How Long Do We Retain Your Data?
We endeavor to only collect personal data that are necessary for the purposes for which they are collected, and to retain such data for no longer than is necessary for such purposes. The length of time personal data is retained, and criteria for determining that time, are dependent on the nature of the personal data and the purpose for which it was provided. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers. For more information on where and how long your Personal Information is stored, and for more information on your rights of erasure and portability, please contact email@example.com.
10. Your Rights
You have the right to access your Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information. If you would like to exercise ANY of these rights, please contact firstname.lastname@example.org. If you are a resident of the EU, you have the right to lodge a complaint with a data protection authority.
11. Limitation of Liability
12. Governing Laws and Disputes
14. Contact Us
93 Shennecossett Road, # 104, Groton CT 06340